National-Louis InfoBits Spring 2004 Fall 2003 Summer 2003: SPECIAL EDITION Spring 2003 Winter 2003 Fall 2002 Summer 2002 Technology Operations At National-Louis Expanded Helpdesk Coverage Protecting Yourself From VIRUS Attacks Are You Using Banner Faculty Web? How We Manage Software In NLU’s Computer Labs Lab Software Imaging Schedule Computer Labs - Where are they? What equipment do they have? When are they open? Computer Lab Standard Software List Technology Resource Center OIT Staff Profile Technology News and Views OIT Home OIT Announcements OIT Newsletter NLU Home Print This Page   Expanded Helpdesk Coverage We continue to experiment with Helpdesk hours in an effort to better serve the National-Louis community. Several months ago we expanded evening coverage to 9:00 P.M. weekdays. We encourage you to call during these "open" hours to speak with a live technician, although you can leave a voicemail (x4357) or send email (Helpdesk@nl.edu) at anytime. Esther Barazza, Ron Morvay and James Kelher are the HelpDesk team who capably handle the dozens of calls received by the HelpDesk every day.