Documentation Online Documentation Software Downloads Virus Protection OIT Home OIT Announcements OIT Newsletter NLU Home Print This Page   Online Documentation OIT has provided the following documentation to the NLU Community in a variety of downloadable formats. Some of these downloads may require Adobe Acrobat Reader (where noted). Click here to download Acrobat from the Adobe web site. To browse the Documentation available on this web site, please select a catagory: Please Select A Catagory Account Request Forms Banner Documentation Centra Web Conferencing Best Practices Centra Web Conferencing Help Desk Centra Web Conferencing Quick Helps Centra Web Conferencing User Guides Citrix Commonspot, Web Content Management System Data Request Forms Email Tips, Tricks and Assistance Instructional Technology Luminis: Student Email and Portal Mac Assistance Miscellaneous 'How To...' and Other Useful Stuff NLU ListServ OIT TechTips Optimizing Windows XP Service Pack 2 (SP2) Orbital Virtual Terminal Technology Policy Documentation Virus Protection Voice Mail and Phone Systems WebCT Documentation For Faculty & Students WebCT Documentation For Faculty WebCT Documentation For Students Workflow Documentation Account Request Forms Banner Access Request Form (PDF Format) Web Time Entry Banner Access Request Form (PDF Format) Long Distance Access Code Request Form (PDF Format) NLU-Sprint Dial Up Request Form (PDF Format) Web Hosting & Server Space Policy and Request Form (PDF Format) Return to Top Banner Documentation Banner INB Java Environment Installation (JPI) Instructions (PDF Format) What's New In Banner 7 (PDF Format) How To Add To Your Trusted Sites (PDF Format) Banner 7 Login Troubleshooting (PDF Format) Accessing Forms (PDF Format) Common Functions (PDF Format) Copying A Personal Menu (PDF Format) Creating A Personal Menu (PDF Format) Defining & Running QuickFlow (PDF Format) Naming Conventions (PDF Format) Navigating Forms (PDF Format) Querying (PDF Format) Using Help (PDF Format) Using Student Email From Banner (PDF Format) List of Banner Forms for Academic Offices (PDF Format) Change In Accessing Banner Self-Service (PDF Format) Book Adoption Quick Steps for Faculty (PDF Format) Book Adoption Administrative Documentation (PDF Format) Book Adoption Documentation (PDF Format) Student Information for Academic Advisors (PDF Format) Class Lists and Grading Instructions (PDF Format) Banner Function Keys (PDF Format) Creating Mailing Labels from Banner (PDF Format) Saving a File in Banner (PDF Format) Return to Top Centra Web Conferencing Help Desk Help with Audio (PDF Format) Checkin Session Template (PDF Format) Checkin Session Template (PPT Format) Help with Connectivity (PDF Format) Help with Installation (PDF Format) System Check Information (PDF Format) Return to Top Centra Web Conferencing Quick Helps Quick Help with Agenda Builder (PDF Format) Quick Help with Agenda Upload (PDF Format) Quick Help with Attendee (PDF Format) Quick Help with Event Manager (PDF Format) Quick Help with Getting Started (PDF Format) Quick Help with Leader (PDF Format) Quick Help with Outlook Scheduler (PDF Format) Quick Help with Participant (PDF Format) Quick Help with Recording (PDF Format) Return to Top Centra Web Conferencing Best Practices Adapting PowerPoint (PPT Format) Assembling Content with Agenda Builder (PDF Format) Creating Content for Symposium Events (PDF Format) PowerPoint Tip Checklist (PDF Format) Return to Top Centra Web Conferencing User Guides User Guides: Basics (PDF Format) User Guides: Content Development (PDF Format) User Guides: Event Manager (PDF Format) User Guides: Glossary (PDF Format) User Guides: Leader (PDF Format) User Guides: Record Playback (PDF Format) Return to Top Citrix Accessing Network Drives through Citrix (PDF Format) Accessing Outlook and Setting Personal Folders in Citrix (PDF Format) Keeping You Connected through Citrix (PDF Format) Keeping You Connected through Citrix (PPT Format) Return to Top Data Request Forms Banner Report Request Application Return to Top Email Tips, Tricks and Assistance OWA: New Features for 2003 (PDF Format) Complete OWA 2003 Users Guide (PDF Format) OWA Password Help (PDF Format) Personal Spam Control (PDF Format) TechTips: Got eMAIL, Got Spam (PDF Format) TechTips: Checking Email Offline (PDF Format) TechTips: Using Email with Panache (PDF Format) TechTips: Sending E-mail Attachments (PDF Format) Using Student Email for Faculty (PDF Format) Student Email Distribution Lists (PDF Format) Student Email - Basic User Guide (PDF Format) Email Policy and Connection Information (PDF Format) FAQ about Student Email (PDF Format) Student Email Policy (PDF Format) E-mail: Flash Tutorial using email with Luminis (Flash Format) Accessing Outlook and Setting Personal Folders in Citrix (PDF Format) Return to Top Instructional Technology Technology Inventory for Online Learning (PDF Format) Computer Lab Information Sheet (PDF Format) Return to Top Luminis: Student Email and Portal Adding your NLU Email Account into the email center Password Self Service Reset Initial Setup (PDF Format) Password Self Service Reset Configuration (PDF Format) Password Self Service Reset Procedure Overview (PDF Format) Change In Accessing Banner Self-Service (PDF Format) Using Student Email for Faculty (PDF Format) Logging into Luminis for Faculty (PDF Format) How to change the Luminis Timeout (PDF Format) Student Email Distribution Lists (PDF Format) Student Email - Basic User Guide (PDF Format) Email Policy and Connection Information (PDF Format) FAQ about Student Email (PDF Format) Student Email Policy (PDF Format) Add NLU domain to trusted sites (PDF Format) Luminis Group and Course Tools Overview (PDF Format) E-mail: Flash Tutorial using email with Luminis (Flash Format) Comparison of Luminis and WebCT (PDF Format) Return to Top Mac Assistance Entourage 2004 Setup (PDF Format) Using Citrix on a Macintosh with OS X (PDF Format) Mapping Drives on Macintosh OS X (PDF Format) Changing Your NLU Password in Mac OS X (PDF Format) Return to Top Miscellaneous 'How To...' and Other Useful Stuff Using Student Email From Banner (PDF Format) Selected Windows Keyboard Shortcuts (PDF Format) Burning a CD with Roxio Toast 5.2.1 (PDF Format) HP ScanJet 4300C Wheeling Lab (PDF Format) Using the HP Scanner 3570c Scanjet Software (PDF Format) Using the SnapScan 1212 - Wheeling Mac Lab (PDF Format) Using Outlook Web Access 2000 (PDF Format) Mac: How To Access "Dave" Manually (PDF Format) Help With Changing Passwords on Outlook Web Access (PDF Format) Photoshop Tutorial - Colorizing Photographs (PDF Format) Setting up Personal Folder Files in Outlook (PDF Format) Computer Labs: "Where, What & When" Info Guide (PDF Format) Recommended Desktop Computer Systems (PDF Format) Renewing Your IP Address When Traveling (PDF Format) Setting up Microsoft Outlook for Use at Home (PDF Format) Technology Services (PDF Format) User Guide to Account Types and Setup Processes (PDF Format) How to enable Cookies on Internet Explorer 6.0 (PDF Format) Adjunct Faculty Members Email Tips (PDF Format) Accessing your files and email remotely with NLU-Desktop (PDF Format) Impatica for PowerPoint Installation Instructions Return to Top NLU ListServ NLU ListServ Web-based Software Overview (PDF Format) Return to Top OIT TechTips TechTips: Got eMAIL, Got Spam (PDF Format) TechTips: Checking Email Offline (PDF Format) TechTips: Care Tips for Laptop Screens (PDF Format) TechTips: Printing at Different Campuses (PDF Format) TechTips: Help With Personally Owned Computers (PDF Format) TechTips: Using Your H Drive To Store Files (PDF Format) TechTips: Keeping up with Windows Updates (PDF Format) TechTips: Creating Mailing Labels With Banner (PDF Format) TechTips: Accessing Your H: Drive (PDF Format) TechTips: Using Email with Panache (PDF Format) TechTips: Sending E-mail Attachments (PDF Format) TechTips: Voicemail Navigation (PDF Format) TechTips: Conference Calls With Speakerphones (PDF Format) Return to Top Optimizing Windows XP Service Pack 2 (SP2) Disabling the IE Popup Blocker Tool (PDF Format) Configuring the Microsoft Windows Firewall (PDF Format) Adding the NLU Web Site to Your Trusted Sites (PDF Format) Installing the ActiveX Control JInitiator for Banner6 (PDF Format) Return to Top Orbital Virtual Terminal Orbital Virtual Terminal Manual (PDF Format) Orbital Virtual Terminal Manual -Quick Reference- (PDF Format) Return to Top Technology Policy Documentation Technology Assisted Projects FY05 (PDF Format) NLU Information Technology Strategic Plan for 2004-2007 (PDF Format) Online Survey Policy (PDF Format) Acceptable Use Policy - Updated 01.30.04 (PDF Format) NLU Data Entry Standards (PDF Format) NLU Software Support Levels (PDF Format) Web Site Policies and Procedures (PDF Format) Buying Technology Procedures (PDF Format) NLU Maintenance Policy (PDF Format) Return to Top Virus Protection OIT Anti-Virus Update (PDF Format) Anti-Virus Protection Web Site (Requires Login) Return to Top Voice Mail and Phone Systems Using NLU Meeting Place (PDF Format) Using Your New Cisco 7960 Phone (PDF Format) Using the Cisco 7936 Conference Phone (PDF Format) Accessing Your Voicemail (PDF Format) Recording Voicemail Greetings (PDF Format) Return to Top Web Content Management System (CMS) Content Providers (PDF Format) Getting Started With CommonSpot (Word Format) Commonspot Content Server User Guide (PDF Format) CommonSpot Content Expiration Properties (PDF Format) Uploading New Documents To CommonSpot (PDF Format) Adding Background Images to Elements (PDF Format) Accessing CommonSpot Page Usage Statistics (PDF Format) Developing Web Contents For Your Program WebSite (PDF Format) Adding the NLU Web Site to Your Trusted Sites (PDF Format) Return to Top WebCT Documentation For Faculty & Students Getting Started Guide: Webct Campus Edition 4.1 (PDF Format) Accessing Your WebCT Online Course (PDF Format) Return to Top WebCT Documentation For Faculty WebCT Student Management (PDF Format) How To Backup, Restore & Reset Your WebCT Course (PDF Format) Tools in WebCT: Assessments (PDF Format) Tools in WebCT: Gradebook (PDF Format) Return to Top WebCT Documentation For Students WebCT Student Tour (HTML Format) Return to Top Workflow Documentation I-Grade: Steps for Faculty Return to Top